FedSubK Feature: Now What? My Offer was Excluded from Further Consideration
Updated: Dec 11, 2024
Often small businesses face several conundrums when they are on the receiving end of a notice of elimination from the competitive range and then faced with a decision on when to receive a debriefing or, if necessary, to protest. From the inside, as a Contracting Officer, I didn’t ever fully understand the concern over taking a debriefing and contemplating a protest. I worried about getting a protest because it can derail a contract for months, but I never understood the concern from the side of the business.
Before getting into what I’ve learned since becoming a consultant, let’s talk about debriefings a little bit. If you’ve never been through the debriefing process, or even if you have but haven’t felt you’ve received the information you needed, here Is a run-down of why asking for the debriefing at any stage of the process (pre-award elimination or post-award) is a good thing.
Why did I receive notice that my proposal has been excluded prior to the contract award?
The RFP will state when the Government plans to establish a competitive range for the purposes of a more efficient evaluation. A competitive range determination and preaward notification of exclusion of the proposal from further consideration is made when the Government believes that there is a clear delineation between proposals that have a chance of receiving contract award and those that don’t. When this determination is made, it is done so a few reasons:
- Efficiency in the process for the Government to negotiate with a smaller sub-set of offerors most likely to provide the best value to the Government.
- To minimize further costs for offerors with no chance of contract award.
The notification will offer the opportunity to request a debriefing within 3 calendar days of receipt of the notice. Or you may opt to take a post award debriefing instead. If you don’t make this request in a timely manner, the Government is not required to provide a debriefing (pre or post award).
Why should I want a debriefing if I’ve already lost the contract?
A debriefing is where you can find out how the Government viewed your proposal and find out how to improve on that perception for the next time you propose to that agency or another.
Should I ask for a debriefing?
The answer here is always going to be YES. Even if you receive a written debriefing abstract with your notification letter, ask to talk to the Contracting Officer via a debriefing request. The question is when.
If I receive a preaward notification, when should I ask to be debriefed, preaward or post award?
It depends. A few things to consider are:
- The Government can refuse a preaward debriefing when requested but must make every effort to provide a debriefing as soon as practicable. In any event, it must be provided no later than when post award debriefings are held.
- If a company does not take the offer of a preaward debriefing, it may be too late to bring up a known issue that is then later, at time of the post award debriefing, untimely to protest.
- A preaward debriefing does not include the same level of detail in terms of trade off decisions related to your proposal and the winning proposal because that information is not yet available. At minimum, preaward debriefings include:
- The agency’s evaluation of significant elements in the offeror’s proposal.
- A summary of the rationale for eliminating the offeror from the competition.
- Reasonable responses to relevant questions about whether source selection procedures contained in the solicitation, applicable regulations, and other applicable authorities were followed in the process of eliminating the offeror from the competition.
- Preaward debriefings do not disclose the--
- Number of offerors.
- Identity of other offerors.
- Content of other offerors’ proposals.
- Ranking of other offerors.
- Evaluation of other offerors.
What information is available to me as part of a post award debriefing?
A post award debriefing provides information that is beneficial to seeing the competition landscape for the contract. At a minimum, the post award debriefing includes:
- The Government’s evaluation of the significant weaknesses or deficiencies in the offeror’s proposal, if applicable.
- The overall evaluated cost or price (including unit prices) and technical rating, if applicable, of the successful offeror and the debriefed offeror, and past performance information on the debriefed offeror.
- The overall ranking of all offerors, when any ranking was developed by the agency during the source selection.
- A summary of the rationale for award.
- For acquisitions of commercial products, the make and model of the product to be delivered by the successful offeror.
- Reasonable responses to relevant questions about whether source selection procedures contained in the solicitation, applicable regulations, and other applicable authorities were followed.
You can see that it’s significantly more info. Waiting for it and then protesting exclusion from the competitive range on grounds of something you knew at the time of exclusion will most likely render your protest untimely.
What types of info should I not expect to get in a preaward or post award debriefing?
Under no circumstances will debriefings include:
- Point-by-point comparisons of the debriefed offeror’s proposal with those of other offerors
- Information prohibited from disclosure under the Freedom of Information Act ( 5 U.S.C.552) including-
- Trade secrets.
- Privileged or confidential manufacturing processes and techniques.
- Commercial and financial information that is privileged or confidential, including cost breakdowns, profit, indirect cost rates, and similar information.
- The names of individuals providing reference information about an offeror’s past performance.
Can and should I protest being excluded from the competitive range?
This is more complicated, based on things I’ve learned since becoming a consultant. There is a perception that if a business protests, a CO/KO or agency might hold a grudge. It doesn’t happen (I know, I’ve never seen it in over 35+ years). But there is a real fear among small businesses that a protest isn’t worth the risk of being labeled as a troublemaker or ruining an existing relationship with an agency or its personnel.
Example in point, last year a client of mine received notice they had been eliminated from the competitive range. In the notice, the CO/KO provided its rationale for removal. The client requested a pre-award debriefing from the CO/KO the same day. The client was interested in the other two pieces of info that, at a minimum, they were entitled to under FAR 15.505(e) as part of a pre-award debriefing:
- the agency's evaluation of significant elements in the offeror's proposal, and
- reasonable responses to relevant questions about whether source selection procedures contained in the solicitation, applicable regulations, and other applicable authorities were followed in the process of eliminating the offeror from the competitive range.
The CO/KO's response to the client’s request was that the request for a preaward debriefing was noted but that they had not made an award and were still in source selection. Well, duh! So, now what? That’s not very compelling.
The client sent a follow up outlining that:
- It had made a timely request within 3 days of receipt of notice of its exclusion (FAR 15.505(a)(1)),
- It had not requested a delayed pre-award debriefing (FAR 15.505(a)(2)), and
- The Contracting Officer had not provided a compelling reason to refuse the request in its notice of exclusion or its response to the pre-award debriefing request (FAR 15.505(b)).
The response the client received from the agency? Crickets. Even with follow up emails every two weeks.
Four months later, after award had been made, the agency provided a letter and attachment titled "Preaward Debriefing" AND the info provided was limited to what was allowed under FAR 15.505(e) for a pre-award debriefing. Disappointing at best.
Did the client have a legitimate complaint? Likely. Particularly because the debriefing disclosed a measure used by the agency that was not disclosed in the RFP evaluation criteria and was indicated as part of the basis for its elimination.
Did the client do anything about it? It thought about it but wrestled with how a complaint or protest might impact their current work relationships on other projects with the same CO/KO as well as future opportunities. The client ultimately made a business decision to preserve the existing business relationship, accept the debriefing provided, and move on. And this happens more often than you'd think.
What should you walk away from a debriefing understanding?
You should walk away with and understanding of places in your proposal where you missed the mark and can improve your next proposal, even when not with the same agency. Capturing debriefing feedback is important and doing your own "hot wash" after a debriefing is even more important. Don't make the same mistakes twice! Update your proposal team review checklists with your findings after each debrief.
While you may weigh existing work with the same agency, existing relationships, etc., in the matter of the timing of your request (and potential protest), know that from the CO/KO perspective inside, they don't take debriefing requests and protests personally. They aren't allowed to view your business less favorably on future proposals.
What's happens next depends on YOU. Only YOU can determine the best time to request a debriefing when eliminated from the competitive range, particularly if there is the potential of a protestable issue. And only YOU can mitigate proposal writing mistakes from occurring again and improve your proposal writing and review processes. And learning from those mistakes should be an expected part of the proposal life cycle on our way to that winning proposal.
References:
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DoD Reduction In Force (RIF) Guidance
Just when you thought it couldn't get any more confusing, some agencies also have their own RIF guidance separate from the OPM guidance that is what we've heard the most about. DoD is one of those agencies.
A copy of the current DoD RIF guidance, DoD Instruction 1400.25, Volume 351, is found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_V351.PDF?ver=DgEFMmb9dLDV7OV-PLb7VQ%3D%3D
This guide establishes policy, assigns responsibilities, and prescribes procedures for reduction in force (RIF) actions taken under Part 351 of Title 5, Code of Federal Regulations (CFR), as modified by Section 1597(f) of Title 10, United States Code (U.S.C.).
This guidance does not, in full, apply to DoD employees covered by an alternative personnel system (e.g., the Acquisition Demonstration; Science and Technology Reinvention Laboratories; and the Defense Civilian Intelligence Personnel System). Those systems will develop their own policies and procedures for RIF that comply with the law, as approved by the Under Secretary of Defense for Personnel and Readiness (USD(P&R)). This guide also does not apply to Senior Executive Service (SES) positions.
The policy statement in 1.2 states that, "For any RIF of civilians in the competitive and excepted services in the DoD, the determination as to which employees will be separated from employment must be made primarily on the basis of performance."
In accordance with 10 U.S.C. 1597, DoD must report to Congress 45 days prior to implementing an approved RIF.
DoD will comply with 5 CFR 351.402 and 351.403 when establishing competitive areas and competitive levels, respectively. Competitive service employees and excepted service employees are placed on separate retention registers established in accordance with 5 CFR 351.404 and 351.405.
For purposes of DoD RIF, employees are placed in one of two categories:
- employees with a period of assessed performance of less than 12 months, and
- employees with a period of assessed performance of 12 months or more.
An employee’s period of assessed performance for purposes of RIF will be the sum of the months of assessed performance associated with the employee’s performance appraisals within the most recent 4-year period preceding the cutoff date established for the RIF. However, periods of time in a rating cycle for which an employee’s performance was not assessed are not included in the employee’s period of assessed performance.
For example, if an employee receives a rating after serving 10 months of the 12-month cycle, the employee’s period of assessed performance is 10 months for that rating cycle.
For employees absent for military service, periods of time during the rating period may be treated as periods of assessed performance if they meet the requirements of Paragraph 3.3.c.(1) under Paragraph 3.3.b.(2) of the DoD guide.
Retention Factors
Competing employees are listed on a retention register based on--
- Rating of Record. See Section 3.3.c. for rating of record examples based on cutoff dates, military service, time frames for ratings to be used, and ratings from a system other and the Defense Performance Management Program (DPMAP).
- Tenure Group. This follows the definitions found in 5 CFR 351.501(b) for competitive service and 5 CFR 351.502(b) for excepted service.
- Average Score. In general, an employee’s average score for one performance appraisal is derived by dividing the sum of the employee’s performance element ratings by the number of performance elements. The average of the average scores drawn from the two most recent performance appraisals received by the employee, except when the performance appraisal reflects an “unacceptable” rating of record will be reviewed. When the most recent performance appraisal reflects an “unacceptable” rating of record, only that performance appraisal will be considered for purposes of the employee’s average score.
- Veterans’ Preference. This follows the procedures in 5 CFR 351.501(c) with three veterans' preference subgroups:
- AD - 30% or more disabled veteran
- A - eligible for veterans' preference for the purpose of RIF but not for placement in the AD category (i.e., less than 30% disabled veteran determination)
- B - not eligible for veterans' preference for purpose of RIF
- DoD Service Computation Date-Reduction in Force (DoD SCD-RIF). Follows rules of credible service as found in 5 CFR 351.503(a) and (b). DoD does not follow 5 CFR 351.504, which grants additional retention service credit in RIF based on an employee's ratings of record.
Rounds in Reduction in Force (RIF)
Two rounds of RIF will be conducted. Round One, Release from Competitive Level, and Round Two, Assignment Rights, are explained in the document in detail related to types of appointments, order of release from the competitive level, and exceptions that may apply. They are found in sections 3.5 and 3.6, respectively.
Displacement may occur during Round Two. Displacement is the assignment of an employee to a continuing position in a different competitive level that is held by another employee with a lower retention standing (i.e., “bumping” another employee). Displacement may be at the same grade or at a grade up to three grades or grade intervals (or equivalent) below the position of the released employee.
Right of Only One Offer
Employees released from a retention register are only eligible for one offer of assignment (similar to OPM rules), with some exceptions. If the employee accepts and offer, rejects an offer, or fails to reply to an offer in a timely manner, they are not entitled to further offers. However, the DoD Component must make a better offer of assignment to a released employee (i.e., to a position with a higher representative rate) if a position becomes available before, or on, the RIF effective date.
Sample retention registers and scenarios are found in the guide in Appendix 3A. Employees have the right to request a review of retention registers and have representation also be allowed to review the registers, as requested by the employee.
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DISCLAIMER: Info is provided for awareness. I am NOT an HR professional but an HR enthusiast having started in HR and being a Federal supervisor and hiring manager. Before taking any action that changes your status, please seek the advice of an attorney knowledgeable in Federal employment law.
Voluntary Separation Incentive Payment (VSIP)
Voluntary Separation Incentive Payment (VSIP) allows agencies that are downsizing or restructuring to offer employees lump-sum payments up to $25,000 as an incentive to voluntarily separate. The amount received is reduced by Fed and state taxes, social security, and Medicare, as applicable.
The full guide on the program is found at the OPM website https://www.opm.gov/policy-data-oversight/workforce-restructuring/voluntary-separation-incentive-payments/guide.pdf
Eligibility for VSIP requires an employee be employed by an Executive Branch agency for at least three (3) continous years without a time limit and not be--
▶️ a reemployed annuitant;
▶️ otherwise be eligible for disability retirement;
▶️ recipient of a notice of involuntary separation for misconduct or poor performance;
▶️ recipient of any previous VSIP from the Federal Government;
▶️ on a service agreement for which--
➡️ a student loan repayment benefit was paid, or is to be paid, during the 36-months preceding the date of separation;
➡️ a recruitment or relocation incentive was paid, or is to be paid, during the 24-months preceding the date of separation; and
➡️ a retention incentive was paid, or is to be paid, during the 12-months preceding the date of separation.
If you receive a VSIP and later come back to Federal Service within 5 years of the date of the separation on which the VSIP is based, you must repay the entire amount before your first day of reemployment. This includes working under a personal services contract or other direct contract with the Government.
The top 10 questions related to VSIP can be found at https://www.opm.gov/policy-data-oversight/workforce-restructuring/voluntary-early-retirement-authority/top-10-frequently-asked-questions-about-vera-and-vsip.pdf
OPM's page on VSIP is at https://www.opm.gov/policy-data-oversight/workforce-restructuring/voluntary-separation-incentive-payments/
DISCLAIMER: Information is provided for situational awareness. I am not an HR professional but an HR enthusiast having been a Chief of Contracting and Federal supervisor. Please consult with an attorney knowledgeable in Federal employment law before making any decisions that impact your Federal employment status.
Separate Your Government and Personal Communications
Feds...if you haven't separated your Government communications from your personal communications yet, now is the time to do it.
There has never been an expectation of privacy while using Government Furnished Equipment (GFE). But GFE has been allowed to be used for quick personal calls or emails to check in with children or with family members during the work day. And over time, you may have blended your Government and personal communications more than you realize.
Now, however, it appears your every digital and possibly physical move may be tracked, recorded, and stored. Software and hardware that tracks employee activity, digital behavior, and even movements within Government office space should be expected. Tracking software has (allegedly) already been pushed at some agencies or is (allegedly) expected to be pushed soon.
Computer monitoring programs are expected to track:
🔸️Key stroke loggers to record what is typed or edited
🔸️Analyze chats for flagged words
🔸️Network activity, file access, login, and online behaviors
🔸️Application usage and websites visited and what was searched
Expect software applications to be employed that will analyze this information and generate behavior risk scores by employee. Also expect that all online meetings and chats will be recorded, transcribed, and stored / archived for review without the choice to turn those features off.
Several employees at one prominent agency are reporting their GFE laptop cameras and possibly mics are being turned on during their work day without their consent and outside of active video meetings.
Highly suggest --
▶️ using a privacy cover for your webcam.
▶️ monitoring the activation light.
▶️ taking all personal calls away from your work space on a personal device.
▶️ taking other precautions to protect sensitive conversations, business and personal such as only using a personal device.